Smartsheet Aligned Platinum Partner

Your operation isn’t broken.
It just can’t see itself clearly.

Portico Group helps manufacturers, health systems, and growing companies find the friction points that slow growth. We diagnose what’s actually happening, build the systems that make it visible, and deliver results you can measure.

Operations SnapshotSmartOps Pro
50%
OTD Improvement
↑ on-time delivery
45%
Lead Time Reduction
↓ achieved in 10 wks
Labor efficiency
+30%
Capacity gain
+50%
Supply improve.
+49%
$25M
Annualized savings identified
5,000 hrs
Patient capacity / 100 beds
Trusted by
Kaiser Permanente
Hertz
Smartsheet Platinum Partner
Johnson & Johnson
Neutrogena
SC Johnson
HGST
JWCE / Sulzer
Pacific Transformer
Mission Critical Electronics
JustFoodForDogs
G-Tech
RGP
R4i
CMTC
Kaiser Permanente
Hertz
Smartsheet Platinum Partner
Johnson & Johnson
Neutrogena
SC Johnson
HGST
JWCE / Sulzer
Pacific Transformer
Mission Critical Electronics
JustFoodForDogs
G-Tech
RGP
R4i
CMTC
What we do

Consulting that
gets to work

We map your friction points, build systems that make the right information visible, and measure what changes. No junior handoffs. No templated advice.

Operational Assessment & Strategy

We map your operation’s friction points: where jobs stall, where information has to be asked for instead of seen, and where capacity is lost to broken handoffs. You get a scored priority list and a clear first move, not a report that sits on a shelf.

Friction Mapping · Roadmap · Prioritization

Process Improvement

Using lean, Kanban, continuous improvement, and other proven frameworks as tools, not dogma. We eliminate waste, reduce variation, and build repeatable processes that scale.

Lean · Kanban · QDIP · Continuous Improvement

Smartsheet & Digital Operations

Custom dashboards, automated workflows, and real-time command centers built on Smartsheet. Your team gets real-time visibility. Leadership gets the data to make faster, better decisions.

Smartsheet · Dashboards · Automation
Industries we serve

Deep expertise where
operations matter most

Manufacturing

Assembly operations, custom fabrication, maquiladora environments, and supply chain. Measurable lead time, efficiency, and on-time delivery improvements across US and Mexico operations.

Healthcare

Patient capacity optimization, workforce readiness command centers, medication management, and enterprise performance dashboards. We’ve delivered 5,000+ hours of capacity gains per 100 beds and $25M in annualized savings at major integrated health systems.

Supply Chain & Distribution

Inventory management, S&OP planning, dual-sourcing, and distributor performance. From Fortune 100 consumer goods to high-growth pet nutrition brands.

PE-Backed & High-Growth

Post-acquisition operational rigor, value creation playbooks, and scalable systems for portfolio companies. We help PE-backed firms move from founder-dependent operations to repeatable, measurable processes that hold up under growth.

Featured product

Meet SmartOps Pro

A complete operational intelligence suite built on Smartsheet. Designed for teams that run on data. From daily floor huddles to executive dashboards, SmartOps Pro gives every layer of your organization the visibility it needs to act with confidence.

SmartOps Pro Challenge
Operational maturity assessment and structured improvement program
SmartOps Pro Lean
Digital tools supporting lean implementation, waste elimination, and flow
SmartOps Pro ISO
Compliance tracking, audit readiness, and document control
SmartOps Pro Meeting
Structured meeting cadence: format, frequency, and accountability systems for leadership, ops, and floor-level teams
SmartOps Pro QDIP
Daily QDIP and huddle boards. Real-time quality, delivery, inventory, and productivity tracking
Client results

What good ops
actually looks like

Real outcomes from real engagements. Manufacturing, healthcare, and distribution.

Healthcare · Medication Management
$25M
Annualized savings identified through medication waste reduction and process redesign at a major integrated health system.
Major integrated health system
Healthcare · Patient Operations
5,000 hrs
Deployed operational processes and data solutions to significantly improve housekeeping staff scheduling, productivity, and effectiveness. The result: 5,000 hours of patient-capacity gain per 100 beds and measurable improvement in patient satisfaction.
Major integrated health system
Manufacturing · Supply Chain Assessment
50%
Led a comprehensive supply chain assessment identifying root causes and delivering targeted recommendations that improved on-time delivery performance by 50%.
Custom fabrication manufacturer
Manufacturing · Facility Design
+30%
Designed the layout and workflow for a new facility buildout. The result: improved space management and greater efficiency, increasing production capacity by 30%.
Custom fabrication manufacturer
Manufacturing · Lean Transformation
45%
Lead time reduction at a custom transformer manufacturer combined with a 30% gain in labor efficiency. Achieved within 10 weeks of engagement start.
Custom transformer manufacturer · US/Mexico
Manufacturing · Steel Fabrication
50%
On-time delivery improvement alongside a 30% increase in production capacity. No additional headcount or capital equipment investment.
Bolted steel tank manufacturer
Supply Chain · Consumer Goods
49%
Supply improvement through a dual-sourcing strategy and supplier diversification program at a Fortune 100 consumer goods company.
Fortune 100 skincare manufacturer
Manufacturing · Electronics
50%
Production capacity increase through S&OP process implementation and SAP integration at a large-scale electronics manufacturing operation.
Fortune 100 electronics manufacturer
Distribution · Premium Pet Nutrition
2×
Year-over-year revenue growth supported through operational restructuring. Simultaneously reduced costs by 15%.
Premium pet nutrition company
Supply Chain · Inventory Management
$2M
Inventory relief achieved through demand planning improvements, alongside a 25% gain in project management productivity at a $150M+ consumer goods company.
$150M+ skincare company
Manufacturing · Process Equipment
33%
Assembly time reduction and 2+ day turnaround improvement through lean and Kanban implementation at a wastewater equipment manufacturer.
Wastewater equipment manufacturer
Service Operations · Customer Experience
30+pts
NPS score improvement through an operations and customer service initiative rolled out across major US airport locations nationwide.
Major national car rental company
What clients say

Trusted by leaders who
need results, not reports

“Michael is an excellent business consultant and supply chain subject matter expert. He has strong industry and process knowledge across the end to end supply chain. He was able to hit the ground running on a complex project with many stakeholders. I would hire Michael again as he was a great fit with our team and was able to drive measurable results and supply chain improvements.”
MD
Marty Duff
SVP at Yeti
“Michael consistently demonstrated his expertise with supply chain management and manufacturing. His success with implementing Lean principles and supply chain optimization methods was unparalleled. Nexiant and their customers benefitted from strong productivity, quality and logistics improvements. Michael is a person of high integrity and values and he is best known as an individual who ‘makes it happen.’”
BL
Bob Lane
Founder/CEO at LaneOPX
“I have had the pleasure of working with Michael on two separate occasions and in different capacities over the last 6 years. His greatest asset is his engaging personality which results in his ability to form cohesive teams, remove barriers, and achieve great results. I look forward to our next project together.”
AM
Alan Mencher
Director at Kaiser Permanente
Who we are
MO

We’ve been on your floor

I founded Portico Group 11 years ago on a simple premise: operations consulting should be done by people who’ve actually run operations. Our team brings 25+ years of experience across manufacturing, healthcare, and distribution. We’ve worked shoulder-to-shoulder with operators at every level to fix the things that actually slow growth.

What sets Portico Group apart isn’t a methodology. It’s range. We’re equally at home presenting to a board and walking a shop floor. We think at the 30,000-foot strategic level and roll up our sleeves when the work calls for it. When you engage Portico Group, you get an experienced principal leading the work, not a junior team running a playbook.

Smartsheet Aligned Platinum Partner: full certification stack
Bilingual team: English & Spanish, with active US/Mexico cross-border engagement experience
Deep vertical expertise across manufacturing, healthcare, supply chain, and distribution
100+ client engagements, from Fortune 100 enterprises to PE-backed growth companies
Equally effective in the boardroom and on the shop floor. Strategy through hands-on execution

Healthcare: Workforce Command Center

Built a Smartsheet-based workforce readiness command center and enterprise performance dashboard for a major integrated health system

Enterprise-scale visibility

Custom transformer manufacturer

Lean transformation and Kanban implementation across a US/Mexico maquiladora operation. From kickoff to measurable results in 10 weeks

45% lead time cut

Fortune 100 electronics

S&OP process design and SAP integration unlocked significant production capacity without additional capital investment

50% capacity gain

Ready to see what’s possible?

Book a free 30-minute operational assessment. No pitch. Just an honest look at where you are and what to do next.