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Built on Smartsheet · Facility relocation

Move the whole operation. Keep the orders shipping.

A national consumer wellness products company had to leave its warehouse and offices for a new building, while still shipping heavy products to customers every day. We ran the move from one Smartsheet command center. It finished on time, and it paid for itself in cash.

On time

Old building handed back on schedule

~40%

Smaller footprint, sized to what the business actually needs

+$890K

Net cash from the lease agreements behind the move

~$500K

Sprinkler upgrade avoided by choosing the right building

Status: complete. Moved on schedule, with a net positive cash result.

Bright new warehouse with navy racking partly loaded, dock doors along one wall, and a laptop showing an abstract project dashboard

01 · The challenge

Dozens of moving parts. No room to stop.

The old building was about twice the size the business needed, with a lease that still had a year to run. A new, better building was available, with incentives that only existed if the company moved inside the landlord’s window.

  • Racking had to come down in one building and go up, inspected, in the other
  • Power, lighting, network, servers, and security all had to be live before shipping restarted
  • Office build-out, movers, and storage each had their own vendor and their own email thread
  • Orders had to keep going out, with only one short, planned pause
  • Leadership needed to know, every week, whether the move still made financial sense

02 · What we built

One command center for the whole move.

  1. PlanOne schedule, split into lanes by area
  2. TrackCritical path, past due, and days remaining up top
  3. LogRisks, issues, and decisions in one RAID log
  4. BudgetEvery quote and commitment, low case to high
  5. DecideA short list of decisions for leadership each week

Move Command Center

Updated weekly · Plan · RAID · Budget

4Days to handback
9Days to rack sign-off
6Open critical path
0Past due

Building & lease

New lease signed

Landlord walkthrough, written sign-off

Old building handed back

Warehouse & product

Shipping restarts from new site

Rack inspection and release

Old warehouse emptied

Office & IT

Power circuit for servers

Network, Wi-Fi, and scanners live

Office build-out

Decisions this week

  1. Approve the construction contract once the price is confirmed
  2. Confirm temporary storage during build-out
  3. Drop exit repairs once the landlord confirms in writing
DoneOn trackWatchSimplified illustration of the command center
  1. Lanes, not threads. The plan was split into three lanes: building and lease, warehouse and product, office and IT. Each vendor’s work landed in one place instead of scattered across inboxes.
  2. The numbers that matter, first. The dashboard opened on days to handback, days to rack sign-off, open critical-path items, and anything past due.
  3. A RAID log people actually used. Every risk, issue, and decision was logged with an owner and a date, so the weekly meeting worked from the same list.
  4. A live budget. Every quote, bid, and signed amount fed one tracker, with a low and high case, so the cash picture was always current.
  5. Decisions on one page. Each week, the CFO saw the two or three calls that needed an answer, with the cost of waiting spelled out.

03 · What changed

On time, and it paid for itself.

The old building was emptied and handed back on schedule, while orders kept shipping from the new one. Racking, network, and offices came online in sequence, tracked day by day.

We also built the board view of the move’s economics from the same budget tracker. Staying was not free. Waiting a year meant more rent on unused space, then a decision at market rates with none of the incentives. On cash, the lease agreements brought in about $890K, more than the move cost, for a net positive result. The new building also had the sprinkler system the operation needed, which avoided an upgrade near $500K at other sites.

A move is a hundred small projects that all have to land in the same week. The work is keeping them on one page, so nobody finds out about a problem on moving day.

One plan. One budget. One honest weekly view.

04 · Where else it works

Any project with too many vendors and a hard date.

The same command center fits warehouse and plant relocations, office moves, new site openings, equipment installs, and any operation that has to change underneath itself without stopping.

Is a move or a big change coming up?

Book a free 30-minute operational assessment. No pitch. Just an honest look at where you are and what to do next.